Entry resolution

The Entry Resolution dialog box is displayed when the second index value matches the first index value.

The index operator has the following choices:

  • Select the entry made by the first index operator by selecting Entry1.

  • Select the entry they made by selecting Entry2.

  • Enter a new value in the New Entry field is neither entry is correct.

  • Cancel and close the Entry Resolution dialog box if they do not want to make a choice. If the decision is made to not resolve the mismatched index value on one or more required index fields, the following message will be displayed if an attempt is made to output the batch, One or more index fields require Double Entry. You may not output the batch at this time. Do you wish to enter Index Mode?

If none of the Double Entry fields are required, the Entry Resolution dialog box will be displayed on output. All Double Entry index fields with entry mismatches must be resolved before output.

If a Double Entry field is not a required field then one or both of the index entries may be left blank and the Entry Resolution dialog box will not be displayed; there will be no error on output.

If both Double Entry values are entered and do not match, the operator must make a selection on the Entry Resolution dialog box before output.

An index field enabled for Double Entry may not be used to perform a Database Lookup or be a field verified or populated by Database Lookup.