OCR and PDF Conflict when Starting the Software

This option is not available with Capture Pro Limited Edition.

If you receive the following message when starting the software, Conflict found that will prevent OCR functions and PDF output from working, do the following:

The conflict is likely caused by an older version of the OmniPage SDK Toolkit (from Nuance/ScanSoft), Version 12 or earlier, that was installed on your PC. If the following Nuance DLL files are present in the Windows\System32 directory on your PC, then this is the cause of the conflict:

Formatter.dll

Lecsomgr.dll

Prerendering.dll

RecDiag.dll

Rnapi.dll

 

• Remove these DLL files from the System32 directory and restart the software.

More recent versions of ScanSoft/Nuance applications (such as PaperPort and OmniPage) no longer install their DLL files in the System32 directory, so removing these files should not impact any other applications that you may be running on your PC.